![]() I am from Canada, and got the phone through Fido. I then came across Odin, which seemed more promising. I downloaded the Smart Switch software, but didn't really get anywhere with it. Use the Emergency recovery function in the Smart Switch PC software. I let the battery die, and now it is stuck on the screen that says "An error has occurred while updating the device software. Thus, I was planning to just do these myself.My niece was using my phone, and when I got it back, it started to just stay in on the Samsung logo screen. Their last recommendation was to hand-over the phone to local Samsung support centre - which in my experience would only re-flash or reset the phone. They mentioned potential cause were 3rd-party apps and even the phone service provider. Unfortunately, Samsung R&D (according to the Samsung Members agents) are unable to provide enough troubleshooting analysis. Samsung Members have provided the steps to enable and collect verbose logs. Troubleshooting the restarting issue included submission of multiple logs to Samsung Members support. Thus, after this recovery, I will hopefully be able to create a backup, update (if necessary) and reset it. It would suddenly restart even before I get a chance to unlock it after a restart. Prior to this crisis, the phone was restarting involuntarily multiple times in a row. The reason in the first place that I ran Smart Switch was to backup my phone and reset it. If the recovery failed for the NTH time, I would print the screenshots and bring with the phone to the Samsung support centre as evidence to prove that I have done everything as per Smart Switch's instructions. give thanks to the one true Lord after the successful process.monitor the Emergency Software Recovery process ensure that the phone screen doesn't turn OFF, the Windows 10 PC doesn't go into power saving mode and the charger remains turned ON.connect USB-C adapter to the phone, connect USB-C charger to adapter, connect USB-C adapter to Window 10 PC and make sure that the phone shows the.follow Smart Switch instructions for Emergency Software Recovery use the Code that was produced by Smart Switch after the initial update failure.install and run Smart Switch (re-install USB drivers if necessary and then restart Windows 10 PC).disable USB and all power saving features on Windows 10 PC.prayers for forgiveness, humility and strength to the one true Lord almighty.Smart Switch latest version downloaded from Samsung.genuine Windows 10 PC updated with the latest security and quality updates.at least 5V and at least 2A phone charger. ![]() USB-A or C cable capable of fast charge and sync to connect the USB-C adapter to the Windows 10 PC.USB-C cable capable of fast charge and sync to connect the USB-C adapter to the charger.USB-C adapter with connectors for USB-C (to phone), USB-C (to power), USB-A or C (to Windows 10 PC).Remember that nobody is perfect even if you are Catholic like me. Contrite and humble heart, acceptance that am broken and the one true Lord almighty has control of everything.So, for those planning to use the Smart Switch on their phone, I suggest being prepared with these: I only realized this after the phone didn't turn ON when I was to do my NTH attempt to do the Emergency Software Recovery. I don't know for certain but the multiple failures (I stopped counting after my 30th recovery attempt) could be related to the USB power supplied to the phone from the PC. I did further research and more prayers on this crisis. Thanks again WilliamShaw for keeping patient and your generous efforts in helping me sort this out.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |